How Yahora treats information
Privacy
The site, your email, and Concierge SMS. Short, public, and written so carriers can read it.
Updated September 3, 2026
How Yahora treats information
The site, your email, and Concierge SMS. Short, public, and written so carriers can read it.
Updated September 3, 2026
En inglés y en español. Mientras tú trabajas, Yahora contesta.
Yahora LLC (in formation), Miami, FL, is a product for Miami family shops. While you work, Yahora answers. This page covers getyahora.com, email to Gui, and Yahora Concierge — voice and text answering for calls, and booking questions, in English and Spanish.
Contact: Guilherme Gomes, ggomespj@gmail.com.
Mobile numbers We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. We don’t sell mobile numbers. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Frequency Message frequency varies. Concierge is a conversation — the call, the reply, and the booking questions that follow — not a blast calendar.
Cost Message and data rates may apply.
STOP and HELP Reply STOP to cancel. Reply HELP for help. Program terms are on the SMS page.
How Concierge texting works, who it comes from, and how consent works is in the SMS terms.
Florida requires all parties to consent to a call being recorded. That's why Concierge says so in the first sentence of every call, in English or Spanish, before continuing — a beep alone is not enough. If you ask us not to record, we don't record that call; we can still take a message or notify the shop owner another way.
We don’t buy lists. We don’t autodial. The first approach is a call on the shop’s public number.
We don’t use Concierge for bulk SMS, promotional marketing, or selling lists.
If you call a shop that uses Yahora Concierge, you may get a text from that shop — from its Yahora number — about that call and the booking questions that follow, or to confirm your booking. If you text that number, you are asking to continue the conversation.
That is customer care, not a promo program. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.
We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
Cloudflare hosts the site. Twilio and Vapi deliver Concierge calls and SMS. They are processors operating the product — message and call delivery, not selling your number. They are not marketing partners, and we do not give them consent data for promotions. Carriers (AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.
The shop owner sees what they need to serve you (the thread, the number, the booking questions, their own shop's recordings). Yahora does not pass that consent to another business or to lead generators.
Call recordings and their transcripts: roughly 90 days, then deleted. Access to those recordings is limited to Gui and to that specific shop's owner — not to other shops using Yahora. We keep shop setup and SMS threads only as long as needed to run Concierge for that shop and to honor STOP. If you ask us to delete, we do so where we can.
Yahora is not directed at children under 13. We don’t try to collect their information on purpose.
If this policy changes, we update this page. The date is at the top.
Ya + ahora. Questions: ggomespj@gmail.com. Privacy · SMS terms.
Draft for Twilio Trust Hub / A2P 10DLC. Not a lawyer review.